10 Most Common Questions

The driver will be holding a sign that says SkyTransfers.com or one from one of our agents with your name on it. This information will be on your voucher which you will receive around 2 minutes after you book if your payment is successful.

What happens if I cant find the Sky Transfers driver?

Call the emergency telephone number on your transfer voucher. This is the telephone number of a local office near your destination and they will resolve any problems quickly and efficiently.

If you are a PRIVATE TRANSFER, the driver will have your flight details and will be able to check the flight time before you arrive and wait accordingly. If you are a SHUTTLE BUS TRANSFER, your seat will be ONLY reserved on the bus booked, if your flight is late/delayed, you MUST call the office on your travel voucher and advise them, they will let you know when a seat is available on a bus.

Unless we say, we donít guarantee a specific kind of vehicle: it will probably be a taxi or a bus. If you booked a Shuttle you may also be sharing the transfer with other passengers stopping off at other hotels or resorts.

No, not at all. Please make sure you let us know on the "Additional Information" field on the payment page though.

Our normal cancellation policy applies. Please see our terms and conditions.

No Ė all prices are per passenger and you must include all passengers when searching for your airport transfer. Our prices are very competitive though with other major airport transfer agents so we ask you to check!

If you are travelling to a private and/or non tourist location and/or residence, please send us a map or directions which you will have received from the owners.

Yes, we provide chauffeured cars for airport transfer. These can be for both business travel or luxury travel when you want to treat yourself!